Privacy Policy | Miscaro


The Shipping And Return Policy

30 Day Money Back Policy

If the product delivered is returned back to us within the 30 day period, our policy states that the refund will be credited back to your Miscaro account. You can make fresh purchase using the credits or even have the amount back to your bank account as well.

  1. 1. For orders with payment mode cash on delivery, the refund is done back to the bank account
  2. 2. For prepaid orders, the amount is credited back to the source of payment
  3. 3. Note: This policy is not applicable on purchases of gold coins

Do I Need To Pay For Shipping The Product Back To You?

No, you won’t need to pay as we offer FREE RETURN shipping. When you are returning the product within the 30 day frame, you will get complimentary return shipping for exchanges, refunds and even resizing.

How Do I Return The Product To Miscaro Within The 30 Day Time Frame?

Here are the steps you need to follow.

  1. 1. Call the customer support team and you will receive a return authorization code. This code is offered after you share details of the order number and the item which you wish to return
  2. 2. Now, you will have a Miscaro package mailed to you along with the authorization code, your name and address written on the outside along with the unique serial number.
  3. 3. You need to securely put in the jewellery along with the original packing materials and the certificate offered by Miscaro inside it. Make sure the package is sealed.
  4. 4. When the package is ready, all you need to do is call the Miscaro support team and one of our guys will come to the address and pick it up.
  5. 5. When we get back our product, we will review it and then process your returns.

100% Refund

We have a 30-day no question asked money back policy in place. This ensures that our customers can trust us. Upon issuing a return and successful product review, we offer a 100% full refund or even exchange and the customers do not have to bear any shipping cost whatsoever.

Lifetime Exchange And Buy Back Policy

We also have a lifetime change and buy back policy in place. This is applicable on all purchases that are made from Miscaro, within India. All you have to do is ensure you return the original product along with the certificate. Upon exchanging the product, the current market value is used and deductions are made towards the making charges. If you lose the original product certificate, you will have to bear a deduction of 500 inr.

To make things clear, we actually determine the current value of the diamonds, coloured stone and metals and then determine the exchange rate based on the specification of the product and the current price of the product as listed on the website. If you had got a discount or a free gift during the time of purchase, this amount will be adjusted as applicable. You have the option of returning the free gift if you do not want deductions in the exchange rate.

Lifetime Exchange

When you want to exchange your product, we make appropriate deductions by weighing the making charges and the discounts which were offered during the purchase time. The amount is credited to your Miscaro account. This amount is valid for 90 days from the time of credit and you can use it to purchase any item of your choice from the website. This amount cannot be encashed.

Lifetime Buy Back

When you want to return the product, our policy is to refund you 90% of the total amount. 10% of the billing amounts, with a minimum of 1000 inr will be deducted as melting and property costs. This is done product per se and if you are returning multiple products, this cost is applicable on each product individually.

The refund is made via online bank transfer and the money will be credited within 10 days of receiving the product.

Jewellery that is returned and shows signs of alteration by someone other than Miscaro will not be accepted in our return policy. As per the quality assessment norms, we have the right to change the buyback amount of any product.

Free Shipping

Miscaro offers free delivery/shipping on all products within India. The shipping time is 24-48 hours for products that are available in stock and 10 working days for items that are marked as ‘made to order’. This is not applicable on gold coins.

Transit Insurance

All products will be completely insured by Miscaro until they reach you to ensure your purchase is 100% secure.

Customer Support

Do you still need help? Have more enquiries?

  1. You can reach us via email by writing us at team@miscaro.com
  2. You can chat with us anytime. We are available for 24x7 days.
  3. You can give us a call at 1800-123-500005 (Mon-Fri) (10 am – 6 pm)


Shop for Precious Jewellery Online

Gold with your western wear? That’s something you probably thought was an odd pairing. How about precious jewellery to work? If that’s something you never would have considered, it’s time you checked out the Miscaro website. Bringing precious jewellery into the everyday, Miscaro is an online jewellery store that sells contemporary and trendy jewellery for women. With styles inspired by global fashion trends, Miscaro jewellery can be worn with work wear, party wear and even casual wear. With a portfolio that cover earring, rings, necklaces, bracelets, banglets and more, Miscaro designs jewellery specifically for the western wardrobe. That means you won’t find heavy or intricate pieces here. Lightweight, easy-to-wear jewellery that can be styled with your wardrobe is what Miscaro is all about.

Earrings

No outfit is complete without the right accessories, and at Miscaro we aim to help you find the perfect jewellry to wear, whether it is to an office outing or a pool party. Miscaro makes it easy for you to pick the perfect pair of earrings with a wide range of choices in attractive designs and colours. Our collections of light, daily wear earrings for women featuring gold, gemstones, and diamonds are sure to leave you spoilt for choice.

Rings

Whether chunky and in vogue or delicate and timeless, rings for women come in a whole variety of designs. At Miscaro, you can rest assured that you will be able to buy the perfect ring for you. With a wide range of gold rings for women, diamond rings, cocktail rings and even band rings, find what you’re looking for when you browse online.

Pendants

What’s the best way to spruce up a plain chain? Add a pendant, of course! Miscaro makes your search for the perfect pendant easier with a wide variety of stylish and fun pendant in precious metals and gemstones. From diamond pendants to gold pendants, there’s a pendant for your every mood at Miscaro.

Nose Pins

At Miscaro, there’s no compromise on style or design when creating a nose pin. Crafted especially the contemporary woman of today, you can find some of the classiest nose pin designs online. From conventional solitaire nose pins and gold nose pins to a more modern spin on the nose stud, find your perfect nose pin on Miscaro.

Necklaces & Chains

Want to breathe new life into an old blouse? Or how about adding a little bit of glamour to a boring work shirt? No, you don’t have to go out and buy a whole new wardrobe. Adding a few choice necklaces can really change an outfit! Explore the range of necklaces and chains on Miscaro. With a variety of chains, necklets, lariats and fashion chains, there’s something for everyone on Miscaro.

Bangles & Bracelets

Add some spunk with bracelets and banglets in trendy designs from Miscaro. With a variety of bangles, cuffs, charm bracelets, flexible bracelets and initial bracelets, take your pick from trendy designs on Miscaro.