If the product delivered is returned back to us within the 30 day period, our policy states that the refund will be credited back to your Miscaro account. You can make fresh purchase using the credits or even have the amount back to your bank account as well. All the refund is credited back to the bank account provided by customers.
Note: This policy is not applicable on purchases any ACCESSORIES LIKE TRAVEL CASE ETC.
No, you won’t need to pay as we offer FREE RETURN shipping. We will arrange a pick up from your place and get it exchanged/returned. When you are returning the product within the 30 day frame, you will get complimentary return shipping for exchanges, refunds and even resizing.
Here are the steps you need to follow. And there is only one step so you can exchange or return hassle free:-
We also have a lifetime change and buy back policy in place. This is applicable on all purchases that are made from Miscaro, within India. All you have to do is ensure you return the original product along with the certificate.
LIFETIME EXCHANGE
Gold: 100% value of metal weight at the prevailing metal rate*
Diamond : 100% of the prevailing diamond value*
* Deduction will be made towards Making Charges, GST and Special Discount.
LIFETIME BUYBACK
Diamond Jewellery: Additional 10% will be deducted from the lifetime exchange value*
Plain Gold Jewellery: Additional 3% will be deducted from the LTE value
* If original certificate is not provided, INR 500/per product will be deducted